Kettering Heating & Air Customer Reviews

Very prompt, thorough, attentive, knowledgeable and courteous from the initial phone call through the service call which was a furnace fall check. Would highly recommend this company and will continue to call them for our heating and air needs for our house as well as our rentals.

Couldn’t be more pleased with our service

There isn't a company with greater integrity and commitment to customer service than Choice Comfort who also owns Kettering Heating & Air. Paul and his team are simply terrific in what they do and how they do it. You'll never look anywhere else. They're maintenance program is top notch as well.

I always had successful experiences when dealing with this contractor. It appears they have closed the business however. Another business named "comfort choice" took over their phone number and web site...., but is very pricey /expensive

A few nights ago we experienced a major plumbing problem which required us to turn off all water to our house. We called Kettering Heating and Air. They sent an experienced plumber wo fixed the problem and got our water back on efficiently and at a reasonable price. Special thanks to Sandra, Jason and Matt. They are there when you need them with smiling faces.

Great service from Kettering Heating & Air. Matt quickly identified the issue with our furnace and corrected the problem. This intermittent problem was looked at one year ago by another Dayton area HVAC company - they made a nominal improvement and spent most of their time trying to sell us a new furnace. I appreciate that Matt was here to fix our furnace - not try to sell us a new one. We will use Kettering Heating & Air again in the future

I had four area heating and air companies provide quotes on the current home I’m working on. All but Sandra from Kettering Heating & Air were in and out in under 15 min. One was high pressure, one took 3 days to get the quote after a phone call reminder and one seemed disinterested. Sandra took her time, spending over an hour and looked over the old furnace and ducting in detail. She took into account the square footage of the property and honest in what we needed. Even finding a disconnected duct the others had missed. The installation team was professional and was able to start work a day earlier than planned. We will definitely be using them again!

Fast, Reliable, Fair Prices, Friendly, I won't use anyone else!

Great service at a fair price!! Highly recommend them to anybody!! Thank you for everything!! :)

They are family friendly. Very professional

Great service

Flexible and honest. Kettering H&A provided us with the best price and most thorough assessment for our new furnace and ductwork. I worked with Sandra. She was great! We had issues with our air handler, Boiler... etc. All in all, Sandra responded, provide various estimates, [even supported talk with our Warranty Company] and coordinated the job to completion. We are very happy with the work and our new warm [and planned summer's cool] home. I highly recommend.

Called these guys to come out my furnace at home. Not only do they do great work at a fair price, but their customer service is top notch. The tech, who's name is also Matt, was very helpful. My 3 year old daughter was running around the whole time he was working and he didn't mind at all. She even came up to him afterwards and gave him a hug as he was leaving.

Always easy to get someone out to our home or our clients. Impressed with their service and ability to diagnose issues. We recommend them to all of our clients and our team uses them also.

Oh my God I love this place!!! They are friendly and help with everything. Kettering Heating and Air is the only place I will do business with for my Furnace!

The best HVAC company in Dayton. They take pride in their work and service. They sell quality furnaces and air conditioners. They have always provided excellent service.

Jerry was a great guy. He did a job no one else would even answer my calls about . Had it done in no time and made a perfect fit to my duct work. Will definitely call them when I need help.

I had Kettering Heating & Air out to my house recently to service my heater and they did a great job. It turns out that I had a damper that was broken and was not getting heat to my two upstairs bedrooms and they also found a duct that had some leakage. I thought it was going to cost me a lot of money to correct the issue but they did not try to sell me things that were not needed. It is nice knowing that there are still family owned business that are honest and take pride in their work. Thank you for the quick service!

Great work and service. I've been using Kettering Heating and Air for years and they have consistently provided quality service.

As long as I live in Dayton I will not use another company. It is hard these days to find a service company that is honest and does good work. (Kettering Heating & Air does both) I am lucky to have found them, and I am thankful for for their creativity in my unique situation.

First off, I live 270 miles away from Kettering Heating & Air...yet my mother lives next door. When my parents built their home under 8 years ago, my father insisted that KH&A's competitor install their furnace...because dad had a working relationship with the former owner dating back to the 1970's. Well, that competitor didn't hook up all the duct work, installed a part backwards, and charged more than I thought they should.
On my last visit to my mother's house, the A/C system wasn't as cool as it should have been, and the house was humid. Mom called the installing company out for a check-up, and they quoted a price for a part that was staggering...and the guy refused to look my mother or me in the eye as he quoted the price. I went over to KH&A, and talked with Jerry and Sandra about the price their competitor quoted my mom...and was told that the part should have been covered under a 10 warranty...which was not given to my parents.
After talking with them, they went over and checked it out...then repaired the system for roughly half of what their competitor quoted.
Beyond that, when the wind storms (remnants of Hurricane Ike) of 2008 hit in September of 2008, and knocked out my parent's power, Jerry and Sandra of Kettering Heating & Air were kind enough to loan my dad a generator to power his oxygen machine and refrigerator, which was needed to keep his medications cold. They did this because they are kind and good folks.
I will always suggest Kettering Heating & Air to my friends in the Miami Valley. They not only made a customer for life, they have given me peace of mind that my mother is being cared for by her neighbors.
I only wish I could give a review of more than 5 stars...they deserve 500 stars! Honest folks, great company, great service, and great neighbors to my mom. Thanks for taking care of her for me.

It was Friday evening of Memorial Day weekend when the helper taking care of my 90 year old father informed me the air conditioner was not cooling his house. It was the first really warm day of the season and Dad, who has heart failure was starting to suffer from the heat. I called several companies, but they were already swamped with service calls. All of the Kettering Heating and Air technicians were also busy, but the owner felt the need to help a senior citizen. He and his daughter came to handle the call. Within less than an hour, they diagnosed the problem, produced a "work around" to have us functioning for the weekend, and said they could order the part on Tuesday. They are my new heroes. THANK YOU for such a wonderful example of 'value added' service.

This is the best heating and air company i have ever used. I won't use anyone else!

Kettering Heating and Air was able to come out in less than 24 hours and the technician was friendly and professional. After checking all the equipment, my problem turned out to be something very simple. I am so happy to have found an honest, reliable company!

I love working with Barb and the folks at Kettering Heating & Air. If you like to support small businesses that treat their clients like they live in the same community they do, then this is your HVAC Contractor. Call Barb and she will treat you right.